Data Providers

Connect AudienceLab to import third-party audiences into VoiceUni, stage them in the Audiences pool, materialize lead lists, and refresh on a schedule.

Connect AudienceLab

1. Open Integrations → Data (/data-providers).
2. Connect AudienceLab with your API key and location scope.
3. Use Test connection to verify the key.

Users without configure integrations permission must ask an admin to connect the provider.

Import an audience (Leads or Assistant)

1. Choose a data provider connection.
2. Create new audience with filters (intent, location, business, etc.) or use existing AudienceLab audience.
3. Choose update mode: skip existing contacts by phone, or add/update matches.
4. Preview contact count and sample rows — imports with zero matches are blocked.
5. Confirm import — contacts land in Leads → Audiences staging pool (not a dialable list yet).

The in-app assistant can guide the same flow conversationally: connection picker → filters → preview → confirm → progress card → optional list creation and scheduled refresh.

Create a lead list from an audience

1. From Leads → Audiences, open Create list from audience (or accept the assistant offer after import).
2. Map provider fields to lead columns — phone mapping is required.
3. Materialization writes leads to the new list.

Refresh / re-import

• Manual refresh from the Audiences tab or assistant subscription picker re-syncs from AudienceLab.
• Scheduled refresh (optional) uses a webhook plus a daily backup poll (~5 AM Eastern).
• If webhook auto-registration fails, copy the webhook URL into AudienceLab and mark it pasted on Data Providers.

Enrichment

Use AudienceLab enrichment on a single contact or list (preview first, then apply). The assistant supports preview-then-confirm for contact enrichment.

Tips

• Confirm audience filters match your calling compliance rules before dialing.
• Refresh audiences periodically so lists stay current.
• Custom intent audiences require the full Get Audience modal in Leads — not yet supported in the assistant.