Every conversation, one platform.
VoiceUni started as CallSet, a dialer built for outbound teams. Today it’s an omnichannel platform where human and AI agents work the same voice, SMS, email, chat and social conversations, under one set of rules.
Give every team the contact center a call center used to require.
A dialer, an inbox and a compliance layer used to be three vendors and three logins. VoiceUni is built so a small team gets the same reach as a 20-agent call center, without hiring one.
CallSet founded as a dialer for outbound teams.
Channels unified into one platform: voice, SMS, email, chat, social and voicemail.
Integrations with the CRMs, ad platforms and voice engines teams already run.
Built by operators
The product is shaped by teams who ran their own outbound and inbound desks, not by feature requests alone.
Compliant by default
Calling hours, DNC, TCPA and A2P rules are checked before a call or message goes out, not after.
AI that ships
New voice engines and AI capabilities land inside the same agent, without a migration.
Built in Toronto and Miami.
VoiceUni is a product of Affiniti Venture Studio. Get in touch if you want to talk to the team.
Bring your team over.
Start free, or talk to us about migrating from your current stack.