Voice

The softphone built around the call.

One softphone for human and AI-assisted calls: dial, answer, transfer, coach and wrap up, without leaving the browser.

app.voiceuni.com/dialer-client
UniClient The agent softphone, in the browserExample data
Built to do more

What Voice actually does.

01

Dial pad and manual dialing

Dial any number by hand, or let preview and progressive dialing queue the next call automatically.

02

Full call controls

Hold, mute, conference, and warm or cold transfer, from the same call stack.

03

Wrap-up, built in

A disposition and wrap-up timer follow every call, so reporting stays accurate without extra clicks.

04

One window, one call

UniClient locks to a single active window, so call audio never doubles up across tabs or devices.

Contact rail

Context lands with the call.

Contact history, notes, the campaign script and the knowledge base open beside the dial pad, so an agent never scrambles for context mid-call.

app.voiceuni.com/dialer-client
Contact rail History, notes, script, knowledgeExample data
Built in

Trust that comes standard.

Campaign-aware

UniClient knows which campaign a call belongs to, and loads the right script and dispositions automatically.

Built for AI hand-off

A live AI agent can transfer into UniClient mid-call, with the transcript already attached.

Runs in the browser

No softphone install. UniClient opens in a tab, on any desk.

Give every conversation an agent, and every agent a co-pilot.

Spin up a campaign, connect your numbers and hear your first AI agent qualify a lead today.

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