HVAC · No prior call center
Zero experience. 150 appointments in week one.
An HVAC company with no outbound history launched VoiceUni and closed $45K in their first week.
The situation
This team had never run a call center. Their entire lead gen strategy was paid ads - $3,000/month on Facebook and $5,000/month on Google. They were generating leads but had no outbound system to follow up at scale.
What changed
They launched VoiceUni with no agents to hire and no training required. AI outbound lines worked their lead list from day one.
Results
- 30 appointments booked per day from launch
- 150+ appointments in the first week alone
- Average cost per appointment: $5
- 3 deals closed in week one, grossing $45,000
- Dropped Facebook ads entirely - reallocated $3,000/month into VoiceUni
- VoiceUni became their primary growth channel
After seeing those numbers, they made a strategic decision: they dropped Facebook ads entirely and reallocated that $3,000/month budget into VoiceUni. Google ads stayed, but VoiceUni became their primary growth channel.
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